Terms and Conditions

Welcome to Rivendell Colognes. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by the following terms. If you do not agree with these terms, please refrain from using our services.

1. General Information

Rivendell Colognes is a local perfume house based in Karachi, Pakistan, offering impressions/renditions of niche and designer perfumes, as well as original fragrance creations. These Terms and Conditions apply to all users of our website, including browsers, customers, and others accessing the site.

2. Use of the Website

By using our website, you represent that you are at least the age of majority in your country or state of residence. You agree not to use our website for any illegal or unauthorized purpose, and you must not violate any laws in your jurisdiction through the use of our service.

3. Orders and Payments

  • Order Acceptance: By placing an order with us, you are making an offer to purchase products subject to these Terms and Conditions. We reserve the right to refuse or cancel an order at any time for reasons including product availability, errors in the pricing or product description, or any other unforeseen issues.
  • Payment: Payment is required in full at the time of purchase. We accept major credit cards, debit cards, and online payment methods as indicated on our website.
  • Order Confirmation: Once your payment is successfully processed, you will receive an order confirmation via email. This confirmation signifies that we have received your order and are processing it.

4. Product Availability and Descriptions

  • Product Availability: All products displayed on our website are subject to availability. We reserve the right to limit quantities available for purchase and to discontinue any product at any time.
  • Product Descriptions: We strive to ensure that all product descriptions and images on our website are as accurate as possible. However, we do not guarantee that the colors, packaging, or fragrance descriptions will be exactly as depicted due to variations in devices, browsers, and personal interpretation of fragrances.

5. Pricing and Promotions

  • Pricing: All prices listed on our website are in Pakistani Rupees (PKR) unless otherwise stated. Prices are subject to change without notice. The final price of a product will be the one displayed at checkout.
  • Promotions and Discounts: From time to time, we may offer promotional discounts or coupon codes. These are subject to specific terms and conditions, and we reserve the right to withdraw or modify such offers at any time without notice.

6. Shipping and Delivery

Our Shipping Policy (linked here) details shipping costs, processing times, and estimated delivery dates. By placing an order, you agree to the terms outlined in our Shipping Policy.

7. Refunds, Returns, and Exchanges

Our Refund and Returns Policy (linked here) explains the process for returning or exchanging items, as well as conditions for refunds. By purchasing from Rivendell Colognes, you agree to the terms of this policy.

8. Intellectual Property

All content on the Rivendell Colognes website, including text, images, logos, and graphics, is the intellectual property of Rivendell Colognes and is protected by copyright and trademark laws. You may not reproduce, distribute, or exploit any of our website content without prior written consent.

9. Third-Party Links

Our website may include links to third-party websites or services that are not owned or controlled by Rivendell Colognes. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. We encourage you to read the terms and conditions and privacy policies of any third-party sites you visit.

10. Limitation of Liability

To the fullest extent permitted by law, Rivendell Colognes shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from:

  • The use of or inability to use our products or services.
  • Any errors or omissions in the content of our website.
  • Unauthorized access to or use of our servers and personal information stored therein.

By using our website and purchasing our products, you agree to indemnify and hold Rivendell Colognes harmless from any claims, damages, or losses arising from your use of our website or violation of these Terms and Conditions.

11. Privacy

Your submission of personal information through the website is governed by our Privacy Policy (linked here). We are committed to protecting your personal data and ensuring that your privacy is respected.

12. Termination

We reserve the right to terminate or suspend your access to our website and services if we believe that you have violated these Terms and Conditions or any applicable law. Upon termination, you will remain responsible for any outstanding payments owed to us.

13. Changes to Terms and Conditions

Rivendell Colognes reserves the right to modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and continued use of our website after such changes signifies your agreement to the updated terms.

14. Governing Law

These Terms and Conditions, as well as any transactions conducted through our website, are governed by and construed in accordance with the laws of the Islamic Republic of Pakistan, without regard to its conflict of law provisions.

15. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

By using our website and services, you agree to these Terms and Conditions. We appreciate your trust in Rivendell Colognes and look forward to serving you.